Welcome to Estate Docs. By accessing or using our website and services, you agree to be bound by the following Terms of Use. Please read them carefully before using our platform. If you do not agree with any part of these terms, you must refrain from using our services.
1. Acceptance of Terms
By accessing, browsing, or using the Estate Docs website or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and any additional guidelines or rules that may apply to specific services.
2. Eligibility
Our services are intended for individuals and entities who are legally capable of entering into binding contracts under Singapore law. By using our services, you confirm that you meet this requirement.
3. Services Provided
Estate Docs offers professional documentation services related to real estate transactions in Singapore, including but not limited to the drafting, review, and management of sale, lease, and property transfer documents.
We do not provide legal advice or representation. Our services are administrative and documentation-based in nature.
4. User Responsibilities
You agree to:
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Provide accurate, complete, and up-to-date information.
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Use our services for lawful purposes only.
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Not attempt to interfere with or disrupt the operation of our website or services.
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Respect all intellectual property rights associated with Estate Docs content and materials.
You are solely responsible for the information and documents you submit to us and for complying with all relevant laws.
5. Intellectual Property
All content, graphics, logos, texts, and software on our website are the property of Estate Docs and are protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or use any part of our materials without prior written consent.
6. Limitation of Liability
Estate Docs is not liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services. While we strive to ensure accuracy and efficiency, we do not guarantee that our services will be error-free, uninterrupted, or suitable for your specific legal or financial needs.
7. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Continued use of our website and services constitutes acceptance of the revised terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of Singaporean courts.
9. Service Disclaimer
Estate Docs provides document preparation services only and does not offer legal representation or act as a law firm. We do not provide legal advice or opinions. All information provided through our platform is for informational purposes only and should not be considered a substitute for professional legal counsel.
Use of our services does not create an attorney-client relationship. You are encouraged to consult a licensed lawyer if you require legal advice specific to your situation.
10. Refund Policy
Our goal is to ensure client satisfaction, but due to the nature of our services — which involve time and labor-intensive document creation — all purchases are generally non-refundable once work has begun.
However, refunds may be considered under the following circumstances:
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If no work has commenced on your order and cancellation is requested within 24 hours of payment.
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If we are unable to deliver the agreed service due to internal error or operational failure.
To request a refund, please contact us at support@estatedocsup.com with your order details and the reason for your request. Each case will be reviewed individually, and eligible refunds will be processed within 7 business days.
We do not offer refunds for:
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Client-supplied errors or incorrect information
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Changes in client needs after work has begun
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Delays caused by incomplete or unresponsive communication from the client
11. Contact Us
If you have any questions regarding these Terms of Use, our services, or policies, please contact us at:
Estate Docs
Email: support@estatedocsup.com